Dimond Vision Clinic

Anchorage, Alaska
Front Desk and Insurance Verification
US
Job Description

This position is responsible for ensuring a positive patient experience in scheduling appointments, checking in or out, and providing insurance benefit counseling. This position carries out responsibilities in the following functional areas: 

  • Answering all incoming phone calls;
  • Schedule management;
  • Data entry into electronic medical record;
  • Verifying appointments;
  • Taking payments;
  • Opening and closing front office daily.

 This is a cross-trainable position that may include additional job responsibilities including performing preliminary testing and special testing on patients, verification of insurances, billing clerk, etc. Insurance Verifier will be responsible for verifying patient insurance coverage, entering data in an accurate manner, updating benefit information in the system, and verify that existing information is accurate. This position requires you to spend extensive amounts of time on the phone with insurance companies.



Performance Factors

  • Attendance and Dependability: The employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious, about assignments.
  • Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
  • Relationships with Others: The employee works effectively and relates well with others Including superiors, colleagues, and individuals inside and outside the Company.
  • Knowledge of what insurance plans the practice accepts: The employee is able to counsel patient on their benefits and answer questions about eligibility, deductibles and coverage.
Qualifications

  • Must have computer skills and the ability to learn EMR system
  • Preferably at least one year’s experience in medical reception, answering multi-line phone system and managing the patient schedule
  • Strong ability to multi-task with high degree of accuracy, attention to detail a must
  • Excellent customer service
  • Strong analytical and problem solving skills
  • Superior verbal and written skills
  • Strong interpersonal skills essential


Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Uniform allowance
  • Vision insurance

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Dimond Vision Clinic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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Position Information

Location
Anchorage, Alaska
Department
Front Desk and Insurance Verification
Country
US